January 18 2011

Will the Internet always be on in the Peace Region

Posted on the 12:46 am under Internet by Darren Boyer

Back in the day when we had rotary telephones on our desks and in our homes, dial tone was always there. It was always reliable. It was even on in the middle of a summer thunderstorm, winter blizzard or even a power outage. We got comfortable hearing the sounds of the telephone when we picked it up. We also expect our microwaves and cable/satellite TV services to work when we turn them on.

Can we expect the same from our internet services? Will the Internet ever meet the same level of reliability and comfort level TELUS provided? US Telecom giant AT &T dial tone set the standard for availability and reliability with 99.999% uptime. This works out to only 5.26 minutes of downtime each year.

Will the Internet ever reach this important goal?

Google’s senior vice president for operations, Urs Hölzle does not believe that five 9s availability is attainable in a commercial service; however, Google believes they can still reach for the unattainable and comes in very close with Google’s four 9s.

Royal Pingdom, a Swedish company who monitors the up time of web services worldwide recently released their list of organizations that experienced internet outages in 2010. There were some pretty big names on this list. Household names like Skype, Hotmail, Facebook, Twitter and PayPal are just some of the big names that cracked the list.

What does this mean to your business that is becoming more dependable on the Internet?

Here are some basic recommendations when researching moving your business applications online:

  1. Research – Do your research and consult with your local Grande Prairie Computer Support team here at PCIT. Our consultants have experience on what services are the best and which ones to stay clear of. Selecting the big players is not always the best choice. There are many smaller organizations that have flexibility to take care of your needs.
  2. Backup Internet Service – This is a must for any company who is looking at moving services online. If your main internet services are out, do you have a backup service you can use? Some businesses are now looking at backing up their cable or DSL services with a wireless solution.
  3. Security – At the end of the day, you are responsible for where your data resides. Cloud service providers will do what they can to protect your data, but you are still responsible for it. Google has a great starting point on what to look for when it comes to cloud application security – https://www.google.com/support/a/bin/answer.py?hl=en&answer=180490

More and more businesses are jumping on the cloud bandwagon daily. Do your homework and seek the help the help of one of our qualified Grande Prairie IT consultants who are knowledgeable on cloud technologies.

Written by Darren Boyer

Darren Boyer

Darren Boyer is the founder and president of pcit.

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